Frequently Asked Questions

1. What does "Kesher" mean?
Kesher is the Hebrew word for "connection". Kesher Management Associates is your "connection" or "Kesher" in Israel for all your real estate management needs.

2. What is VAT?
VAT stands for Value Added Tax and it is Israeli sales tax that is added on to every sales transaction. The current VAT rate is 17% and is only refundable for foreign tourists carrying the purchased object out of Israel. Basically, if you can take it with you, you can get the tax back in the airport. All services that are provided in Israel are subject to VAT.

3. How much advance notice do I need to give KMA to prepare my home for arrival?
KMA needs at least 2 weeks notice to properly prepare your home (cleaning, beds, groceries, ordering catering if requested etc.). If given less than 2 weeks notice we promise our "best effort" to accommodate your needs.

4. What is included in closing up the apartment?
Closing up the apartment, much like preparing for arrival includes services specific to your instructions. Typically it means cleaning up, making sure all appliances are turned off or unplugged, furniture covered, stripping beds, cleaning out refrigerator, etc. All the things YOU consider important, we consider important.

5. How do you know you won't forget to check something on one of the weekly inspections?
We have created a comprehensive checklist that we use for every apartment inspection, checking off each item for inspection as we go along. Additionally, each client has the option to add their own special requests to this list.

6. When someone is brought in to repair something, or renovate, are they left unattended?
Workers, or anyone brought in to the apartment to fix, clean, renovate etc. will never be left unattended or given the key to your property.